Date of Award
12-2025
Degree Type
Dissertation
Degree Name
Ph.D.
Degree Program
Urban & Regional Planning
Department
School of Urban and Regional Planning
Major Professor
Dr. Michelle M. Thompson
Second Advisor
Dr. Kevin J. Bastian, LPC-S
Third Advisor
Dr. Roland Bullard
Abstract
This dissertation investigates the multifaceted relationship between technology accessibility and civic engagement among vulnerable populations in New Orleans, Louisiana. As technology becomes increasingly integral to democratic processes, its unequal distribution has the potential to deepen existing social inequalities, a phenomenon often referred to as the "digital divide". The study will examine how technology can either facilitate or hinder civic engagement, focusing on low-income individuals, those with disabilities, and people with limited English proficiency. The research will explore the potential for technology to increase civic participation and foster new forms of inclusion, while also considering that platforms, though widely used, are not neutral spaces.
The methodology will employ developmental computation and statistical methods, including spatial analysis conducted throughout New Orleans, to gather the information to process the empirical data. The research problem is framed by the reality that while mainstream society is moving toward more virtual realities, vulnerable populations in New Orleans, identified as one of the least connected cities in the U.S., struggle to keep pace
The disparities in voter participation underscore the need for this research and will inform the analysis of how technology, or the lack thereof, impacts civic participation. Ultimately, this dissertation will advocate collaborative efforts among policymakers, advocates, and technologists to ensure technology is accessible and inclusive for all, thereby promoting greater civic engagement within community.
Recommended Citation
Coleman, Nicole J., "The impact of technology on Citizen Participation among vulnerable populations in New Orleans" (2025). University of New Orleans Theses and Dissertations. 3335.
https://scholarworks.uno.edu/td/3335
Included in
Civic and Community Engagement Commons, Community-Based Research Commons, Quantitative, Qualitative, Comparative, and Historical Methodologies Commons, Urban Studies and Planning Commons
Rights
The University of New Orleans and its agents retain the non-exclusive license to archive and make accessible this dissertation or thesis in whole or in part in all forms of media, now or hereafter known. The author retains all other ownership rights to the copyright of the thesis or dissertation.